Refund policy

 

Return Policy

All sales are final. Because Every NYCify product is made to order, just for you. Nothing sits in a warehouse — your item is custom crafted the moment you place your order. That means every piece is unique and made with care. We do not accept returns or exchanges.

Lost or Stolen Packages We are not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact your local post office or carrier for assistance.